Shipping policy

Orders are typically processed within 3–5 business days after your order is placed. Processing times may be slightly longer during holidays, product launches, or periods of high order volume. Once your order has shipped, you will receive a confirmation email with tracking information.

U.S. Shipping We currently ship orders throughout the United States. Shipping rates and available delivery options are calculated at checkout based on your order and destination.

Free Shipping Free standard U.S. shipping is available on orders of $75 or more.

Delivery Times Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery dates provided by the carrier are estimates and are not guaranteed.

Carrier DelaysOnce an order has been transferred to the shipping carrier, occasional delays may occur due to weather, holidays, carrier disruptions, or other circumstances outside our control.

Incorrect or Incomplete Addresses Please make sure your shipping address is correct before placing your order. MOJO Tea Co. is not responsible for delays or undeliverable packages caused by incorrect or incomplete shipping information provided at checkout.

Lost or Damaged Packages If your package arrives damaged or appears to be lost in transit, please contact us with your order number so we can help investigate the issue.

For shipping questions, contact us at: cheitutchai@gmail.com